Privacy Policy

Last Updated: January 1, 2026

1. Introduction

ES Attachments (“we,” “us,” or “our”) operates the website ExpressSteelInc.com (the “Site”). We are committed to protecting the privacy and security of our customers’ personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our Site.

This policy applies solely to customers and visitors within the United States. We do not knowingly sell to or target customers in the European Union.

2. Information We Collect

We collect the following categories of personal information:

Information You Provide Directly

• Name
• Email address
• Phone number
• Billing address
• Shipping address
• Account login credentials (password-protected accounts)
• Order notes or communications you send to us

Information Collected Automatically

• IP address
• Browser type and device information
• Pages viewed and interactions with the Site
• Order history and transaction metadata

3. How We Use Your Information

We use collected information to:

• Process and fulfill orders
• Communicate about orders, shipping, and customer service
• Provide account access and order history
• Send marketing and promotional communications (where applicable)
• Send abandoned cart reminders
• Improve website performance, security, and user experience
• Comply with legal and regulatory obligations
• Detect and prevent fraud or unauthorized activity

4. Payments

Payments on ExpressSteelInc.com are processed by third-party payment processors, including PayPal and Braintree. We do not store or process payment card information on our servers. Payment information is handled directly by the payment processor in accordance with their privacy and security practices.

5. Cookies & Tracking Technologies

We use cookies and similar technologies for:

• Core site functionality
• Analytics and performance measurement
• Advertising and remarketing

These technologies may be provided by:

• BigCommerce
• Google Analytics
• Meta (Facebook / Instagram)
• Google Ads
• Klaviyo
• HubSpot
• Microsoft tools

At this time, we do not display a cookie consent banner. By using our Site, you consent to the use of cookies as described in this policy. You may control or disable cookies through your browser settings, though this may affect Site functionality.

6. Marketing Communications

Customers may receive marketing emails as part of the purchase process or by opting into communications. This includes abandoned cart emails. You may opt out of marketing emails at any time by using the unsubscribe link in the email or by contacting us directly.

7. Sharing of Information

We do not sell or rent personal information.

We may share information only in the following circumstances:

• With service providers who help operate our business (e.g., analytics, email, hosting)
• With payment processors for transaction fulfillment
• When required by law or legal process
• With dealers or partners only at the customer’s explicit request

8. Data Security

We use commercially reasonable security measures, including SSL encryption, access controls, and limited administrative permissions, to protect personal information. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

9. Data Breach Notification

In the event of a data breach involving personal information, we will notify affected individuals and relevant authorities as required by applicable law, and will take reasonable steps to mitigate the impact.

10. Your Rights (Including California Residents)

You have the right to:

• Request access to personal information we hold about you
• Request deletion of your personal information
• Request correction of inaccurate information

California residents may have additional rights under the California Consumer Privacy Act (CCPA/CPRA), including the right to know what personal information is collected and how it is used.

To make a request, contact info@expresssteelinc.com. We will verify your identity before fulfilling requests and respond within the time required by law.

11. Data Retention

We retain personal information only as long as necessary to fulfill business, legal, and operational purposes, unless a longer retention period is required or permitted by law.

12. Children’s Privacy

ExpressSteelInc.com is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If such information is discovered, it will be deleted.

13. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

14. Contact Us

If you have questions or concerns about this Privacy Policy or your personal information, contact:

This Privacy Policy is provided for general informational purposes and is intended to describe our practices.

Our Mobile Terms of Service can be found here.