EXPRESS STEEL RETURN POLICY
All standard products can be returned within 14 days from the time of delivery. All items must be unused.
- The customer is responsible for all return shipping costs.
- Products shipping LTL must be banded and secured to a pallet for return shipping.
- Express Steel Inc. will schedule the freight pick up for all returns. The customer will be responsible for printing bill of lading and return label.
- Refund, less return shipping, will be credited once the product arrives at Express Steel, it is inspected, and we have received the final freight bill.
- Custom made items are not eligible for return. Please verify all measurements and specs before purchase.